JoinBrands · Managed Services Launch Package
The agreement you sign on the campaign intake form. You get a PDF copy with your signature by email after you submit.
1. Agreement Overview
This Managed Services Agreement ("Agreement") outlines the services provided by JoinBrands ("JoinBrands") to the undersigned client ("Client") as part of the Launch Package.
The Launch Package is designed to help brands launch and scale their affiliate program through creator recruitment, content production, campaign management, affiliate outreach, and strategic support.
All services provided under this Agreement are also subject to the JoinBrands Terms of Service, available at:
The JoinBrands Terms of Service are incorporated into this Agreement by reference.
2. JoinBrands Launch Package
The Launch Package includes managed support for one creator campaign.
JoinBrands will provide services that may include:
- Campaign onboarding, setup, and strategy.
- Product and offer recommendations.
- Development of a creator campaign brief.
- Creator targeting, recruitment, and vetting.
- Creator communication and campaign management.
- Coordination of creator product purchases and reimbursements.
- Content submission monitoring and review.
- Revision requests when appropriate.
- Support for shoppable TikTok, Amazon, YouTube, or IG content publication.
- Affiliate strategy and commission recommendations.
- Setup and ongoing management of the JoinBrands Outreach Agent.
- GMV Max setup and optimization support when applicable.
- Creator incentive and Shop contest recommendations.
- Campaign reporting and strategic recommendations.
- Access to a dedicated communication channel with the JoinBrands managed services team.
JoinBrands will use commercially reasonable efforts to recruit creators and execute the campaign based on the agreed campaign strategy.
3. Creator Content & Campaign Deliverables
JoinBrands will recruit creators to purchase or receive approved products, create content, and publish eligible videos.
Campaigns may be structured to allow creators to produce multiple pieces of content.
The Client and JoinBrands may establish campaign targets for:
- Number of participating creators.
- Number of videos per creator.
- Total anticipated content volume.
- Campaign launch and completion timeline.
These numbers are campaign targets and estimates only and are not guaranteed deliverables.
Creator participation is voluntary and dependent on factors outside JoinBrands' direct control, including creator interest, product availability, shipping, creator availability, content completion, eligibility, and platform conditions.
Accordingly, JoinBrands does not guarantee a specific number of creators, completed videos, published videos, or videos delivered within a particular timeframe.
JoinBrands will use commercially reasonable efforts to recruit, manage, follow up with, and, where appropriate, replace creators in pursuit of the campaign's agreed objectives.
4. Campaign Timeline
The Launch Package is generally designed around an initial 30-day campaign period, beginning once the campaign has been approved and activated.
Typical campaign activities include:
Onboarding & Setup: Product selection, campaign strategy, TikTok Shop connection (if applicable), campaign configuration, and creative brief development.
Creator Recruitment: Creator targeting, recruitment, campaign acceptance, and product ordering.
Content Production: Product delivery, creator content creation, review, revisions when applicable, and publication.
The 30-day timeframe represents a target campaign window and does not constitute a guarantee that a particular number of creators or videos will be completed within 30 days.
Delays caused by shipping, inventory, Client approvals, creator availability, platform restrictions, or other circumstances outside JoinBrands' reasonable control may extend the campaign timeline.
5. Campaign Fees
Initial Campaign
The management fee for the JoinBrands Launch Package is:
$4,000 per campaign
The management fee covers JoinBrands' managed services for one campaign, including campaign setup, creator recruitment, creator management, content coordination, strategy, and the other services described in this Agreement.
Creator compensation, product reimbursements, advertising spend, incentives, and other campaign expenses are separate from the management fee.
Additional Campaigns
If the Client wishes to run multiple campaigns, additional campaigns may be added at the discounted management fee of:
$1,000 per additional campaign
Each additional campaign may include a different product, product group, campaign brief, creator targeting strategy, or other campaign objective.
Any applicable creator compensation, reimbursements, incentives, advertising spend, or other campaign expenses associated with an additional campaign remain separate.
6. Creator Compensation & Product Costs
Creator compensation is billed separately from the management fee.
Unless otherwise agreed in writing, the standard Launch Package creator compensation structure is:
Initial Video: $50 per creator
Additional Videos: $10 per additional video
Actual campaign costs depend on the number of participating creators, approved deliverables, and campaign structure.
Product costs and applicable creator product reimbursements are also separate from creator compensation and management fees.
The Client is responsible for maintaining sufficient campaign funding and product inventory to support approved creator participation.
7. $99 Monthly Startup Plan
Participation in the Launch Package includes enrollment in the JoinBrands Startup Plan at $99 per month.
The Startup Plan provides the Client with ongoing access to the JoinBrands platform and applicable Startup Plan benefits, including:
- A reduced JoinBrands platform fee compared with standard platform pricing.
- Access to the JoinBrands Outreach Agent.
- Ongoing management of the Outreach Agent by the JoinBrands team as part of the Client's Launch Package relationship.
- Applicable campaign management and reporting tools available within the JoinBrands platform.
The Outreach Agent is designed to identify and contact potential TikTok Shop affiliates at scale (if applicable) based on campaign targeting criteria established by JoinBrands and the Client.
JoinBrands will assist with configuring and managing the Outreach Agent, including creator targeting and outreach strategy.
Creator responses and participation resulting from the Outreach Agent are voluntary. JoinBrands does not guarantee a specific number of creator responses, affiliate partnerships, videos, or sales generated through the Outreach Agent.
The $99 monthly Startup Plan fee is separate from campaign management fees, creator compensation, product reimbursements, advertising spend, and creator incentives.
8. GMV Max & TikTok Shop Growth Support (if applicable)
When applicable, JoinBrands may assist the Client with TikTok Shop growth initiatives, including GMV Max advertising and creator incentive programs.
GMV Max support may include:
- Campaign setup recommendations.
- Identification of eligible creator content.
- Campaign configuration and optimization recommendations.
- Performance monitoring and strategic guidance.
Advertising spend is funded separately by the Client and is not included in the Launch Package management fee.
JoinBrands may also recommend creator incentives, affiliate commissions, contests, or other programs intended to encourage creator participation and sales.
Any associated incentive or promotional costs require Client approval and are funded separately.
9. Client Responsibilities
The Client agrees to reasonably cooperate with JoinBrands throughout campaign execution, including:
- Maintaining an active and compliant account.
- Maintaining adequate product inventory.
- Providing accurate product information and marketing claims.
- Fulfilling applicable creator product orders in a timely manner.
- Maintaining sufficient campaign funds.
- Providing necessary account permissions and integrations.
- Reviewing campaign briefs or content requiring Client approval in a timely manner.
- Funding approved creator compensation, product reimbursements, advertising spend, and incentives.
The Client remains responsible for ensuring its products, product claims, advertising materials, and platform operations comply with applicable laws and platform requirements.
Delays or limitations resulting from Client action or inaction may affect campaign performance and timelines.
10. Independent Creators & Third-Party Platforms
Creators participating in JoinBrands campaigns are independent third parties and are not employees of JoinBrands.
JoinBrands manages creator recruitment, communication, and campaign coordination but cannot completely control creator participation, schedules, performance, or continued platform eligibility.
JoinBrands is also not responsible for changes or interruptions caused by TikTok, Instagram, Amazon, YouTube, or other third-party services, including:
- Algorithm changes.
- Platform policy changes.
- Account or product restrictions.
- Advertising approval decisions.
- Affiliate program changes.
- Platform outages or technical limitations.
JoinBrands will use commercially reasonable efforts to adapt campaign strategy when such circumstances arise.
11. No Performance Guarantees
The Client acknowledges that creator marketing and platform performance depend on numerous factors outside JoinBrands' control.
Accordingly, JoinBrands does not guarantee any specific:
- Number of participating creators.
- Number of completed or published videos.
- Campaign completion date.
- Number of affiliates recruited.
- Views, impressions, or engagement.
- Sales or orders.
- Gross Merchandise Value (GMV).
- Revenue or profit.
- Return on investment (ROI).
- Return on advertising spend (ROAS).
Any creator counts, content volumes, timelines, revenue projections, or other estimates presented during sales discussions, proposals, marketing materials, or campaign planning are targets or estimates and not guaranteed outcomes, unless expressly stated otherwise in a separate written agreement executed by JoinBrands.
The Client is purchasing JoinBrands' managed services and campaign execution, not a guaranteed marketing or financial result.
12. Content Rights
Ownership and usage rights for creator-produced content are governed by the applicable JoinBrands Terms of Service and creator agreements.
Subject to applicable payment obligations, the Client receives the content ownership or usage rights provided under those terms.
Third-party intellectual property, including music, platform assets, and certain creator-owned materials, may remain subject to separate licensing or platform restrictions.
13. Cancellation & Refunds
The $4,000 campaign management fee and any $1,000 additional campaign management fees compensate JoinBrands for campaign strategy, setup, recruitment, management, and execution.
Once JoinBrands has begun substantive work on a campaign, campaign management fees are nonrefundable unless otherwise agreed in writing or required by applicable law.
Cancellation does not eliminate payment obligations for creator work, product reimbursements, advertising spend, incentives, or other campaign expenses already incurred or committed.
Failure to achieve a targeted creator count, video count, campaign timeline, or performance objective does not automatically entitle the Client to a refund, credit, or complimentary additional campaign.
Ongoing Startup Plan billing and cancellation are subject to the applicable JoinBrands Terms of Service.
14. JoinBrands Terms of Service
This Agreement supplements and incorporates the JoinBrands Terms of Service, including applicable provisions concerning:
- Brand and creator obligations.
- Payments and reimbursements.
- Content ownership and licensing.
- Platform usage.
- Campaign disputes.
- Indemnification.
- Limitations of liability.
- Suspension and termination.
The current Terms of Service are available at:
In the event of a conflict between this Agreement and the JoinBrands Terms of Service, the Terms of Service will control unless an authorized written amendment expressly states otherwise.
15. Acceptance
By signing below, the Client confirms that it understands and agrees to the scope, pricing, responsibilities, and limitations described in this Agreement.
The Client specifically acknowledges that:
- The $4,000 management fee applies to one campaign.
- Additional campaigns may be added for a $1,000 management fee per campaign.
- The Startup Plan is $99 per month and includes applicable reduced platform pricing and access to the managed Outreach Agent.
- Creator compensation, product reimbursements, advertising spend, and incentives are separate expenses.
- Creator counts, video counts, campaign timelines, sales, GMV, ROI, and other campaign outcomes are not guaranteed.
- All services remain subject to the applicable JoinBrands Terms of Service.